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Forum Discussion

NiteWatcher's avatar
NiteWatcher
Guide
May 12, 2021

Router Keeps Going Offline Model - RAXE500 — Nighthawk AX12 12-Stream AXE11000 Tri-Band WiFi Router

In last day or two... my brand new Router   RAXE500 — Nighthawk AX12 12-Stream AXE11000 Tri-Band WiFi Router  keeps going offline ... It is not ISP ...     with that I have intermitent   issues  ...
Vikingblood's avatar
Vikingblood
Tutor
Jun 27, 2021

I'm having the same trouble: my RAXE500 keeps going offline too. Truthfully, I love the router and the EAX80 extender because I'm getting great coverage and near 1 gig speeds via wifi. ** I sent a private message to the moderator. ** 

Vikingblood's avatar
Vikingblood
Tutor
Jul 03, 2021

The new firmware (V1.0.6.64_2.0.35) appears to have solved the problem; I have the Netgear Armor turned back on and haven't experienced any episodes of the router going offline.