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Forum Discussion
Router keeps losing its wifi
I have had this router for about six months. It started out well, but in the last few weeks, it has developed problems. The first sign that something is going wrong is that I cannot connect at all ...
Scott_K wrote:The last time this happened, I spent half of the day resetting the router. Are you saying that this is being caused by the firmware? Nope, not saying this but its a possibility that must be considered. I was on an older version of the firmware the first time that this happened. I updated manually when I reset it and set everything up last time. I never turn on automatic updates on anything because it usually cause more problems than it solves.
My internet is city provided fiber broadband and the modem is provided by them The brand name on it is Colix Gigapoint.
There's many versions of gigapoints. Some have routers built into them. Some don't. A model number would be beneficial.
Reason why is if there is a router built in, you could be in a double nat situation which can cause ip conflicts/other issues.
https://kb.netgear.com/30186/What-is-Double-NAT
Firmware can potentially be an issue no all routers when updates are pushed out. Usually updates go fine but for a few, there's issues. Thats why if you're having issues after changin firmwares, its always a good idea to try a reset/reconfigure. After that, you can try a downgrade.
If this has happened before, I'd check into the potential double nat.
It's not a router. The modem is just a modem. The did try to sell me on using their modem/router combo but I opted to get the standard modem instead. Model number is 803G.
This is the third time that this has happened to the router. Two times on older firmware and one time on the newest firmware.
Hi everyone, first time on here. Found this thread on google. I'm having the exact same issues. This is the second time this month where my WIFI devices are having connectivity issues. LAN works fine, but speeds are also half or less than what I should be getting on GIGABLAST speeds. I'm very disapointed in this router, I also bought the extender. A lot of cash for a trial product.
mlotov83 wrote:Hi everyone, first time on here. Found this thread on google. I'm having the exact same issues. This is the second time this month where my WIFI devices are having connectivity issues. LAN works fine, but speeds are also half or less than what I should be getting on GIGABLAST speeds. I'm very disapointed in this router, I also bought the extender. A lot of cash for a trial product.
If you're having issues you need to start your own thread. You have a different router and potentially other differences. Each situation is unique. Please start your own thread for us to adequately help you.
If you've only had it 6 moths and this is the 3rd time its happened, it might be a bad router. Unfortunetly it does happen. many don't have issues but a few certainly do. You have a 1 year warranty and it might not be bad to get it replaced prior to warranty running out. Something else to check, when I looked up the modem, its listed as having 4 ethernet ports. There wasn't a whole lot of info that I found on it but if it does have 4, make sure you're only using a single one of them.
Thanks. It does not have four ethernet ports. It has one ethernet port, one port for the fiber connection and one port for phone service.
This has an image of the modem and the ports in the back.