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Forum Discussion
Scott_K
Oct 24, 2019Guide
Router keeps losing its wifi
I have had this router for about six months. It started out well, but in the last few weeks, it has developed problems. The first sign that something is going wrong is that I cannot connect at all ...
plemans
Oct 24, 2019Guru - Experienced User
If you've only had it 6 moths and this is the 3rd time its happened, it might be a bad router. Unfortunetly it does happen. many don't have issues but a few certainly do. You have a 1 year warranty and it might not be bad to get it replaced prior to warranty running out. Something else to check, when I looked up the modem, its listed as having 4 ethernet ports. There wasn't a whole lot of info that I found on it but if it does have 4, make sure you're only using a single one of them.
Scott_K
Oct 24, 2019Guide
Thanks. It does not have four ethernet ports. It has one ethernet port, one port for the fiber connection and one port for phone service.
This has an image of the modem and the ports in the back.