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Forum Discussion
JoseMaka
Mar 12, 2025Aspirant
Router keeps rebooting
Router keeps Factory resetting itself whenever rebooted. There's a new firmware and everytime I try to update it, it will get to the part of rebooting and then factory resets itself and needs to be se...
JoseMaka
Mar 12, 2025Aspirant
I'm updating via the nighthawk app and tried through the web browser also. It's running v1.0.7.86 it's saying the newest is v1.0.7.96. It resets itself everytime it reboots and for some reason at 3am also
FURRYe38
Mar 12, 2025Guru - Experienced User
I recommend you make contact with NG support and ask about RMA options.
There's been a rash of some of these routers not accepting a FW update and persisting.
https://my.netgear.com/support/contact.aspx
https://www.netgear.com/support/contact.aspx