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Forum Discussion
ThomasKarp
Sep 13, 2024Tutor
Router Nighthawk RAX 50 v2 Access Denied Message
RAX50 v2 modem I am trying to access my router to edit some settings but it keeps on giving me the "Access Denied" message. I was able to contact support about a week ago and they advised to dis...
- Sep 14, 2024
So , I hope this helps someone else out there.
I've downgraded my firmware to V1.1.3.18_2.1.14 and now I don't have the "Access Denied" problem anymore.
(while connected to the interwebs, modem, you know)
Hey NETGEAR stuff, can you please make under firmware update and solve this issue ?
Pretty please with cherry on top ?
I am a big fan of latest firmware and software updates, but this was not a good move.
I don't know where the problem lies exactly, but it's definitely a NETGEAR problem.
Good luck everyone navigating Netgear marketing strategies!
plemans
Sep 13, 2024Guru - Experienced User
What modem is this?
- ThomasKarpSep 13, 2024Tutor
It's a router. NOT a MODEM. Got mixed up.
Thanks for pointing it out.
Don't know how or if I can edit my post.- plemansSep 13, 2024Guru - Experienced User
so you're going modem/gateway---->router------>RAX50?
Again, details are key. What modem/gateway do you have and then what router is the RAX50 connected to?
- ThomasKarpSep 13, 2024Tutor
MODEM ( Telus Fiber Optic ) >>> RAX50 v2 >>> CLIENTS
Modem is in itself a switch ( network access hub - whatever they want to call it ).Not using it for anything but providing the internet connection to my router above.
RAX50 v2 is the only router in the mix.
Forgot to say I can access the router from the Nighthawk App ( Android ), but that only gives me access to some services not the full set of settings.
RAX50 v2
Firmware version: 1.1.4.28
Why does the router denies access when connected to the internet ? What message does it get from the NETGEAR Borg mothership that tells it that a local connected computer is a threat ?
I've been trying 3 different browsers with no luck.
I've been connecting directly to the router IP, which I changed to something different than the default, something that worked fine until, I don't know, it didn't work anymore. 192.168.100.10
Thanks.