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Forum Discussion

spetrovich55's avatar
spetrovich55
Aspirant
Nov 20, 2020

router questions

SO, I just set this RAX35 up ysterday...and I am scanning through thw 2.4GHz connected devices...and I cannot figure out someohting...Devices are not showing up with the same MAC address on the route...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Nov 25, 2020

Hello spetrovich55,

 

If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below. 

 

https://www.netgear.com/support/contact.aspx

 

Christian