NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Router recommendation
Hello everyone, I wonder whether you can help me choose the right router to replace our 7-year old R8000 AC3200 router, which appears to be failing. We run a home office and have 2 people in th...
Ok, I figured out the problem with the RAXE300. The MAC address for the internet connection was the problem. It wouldn’t let me use the default one, then it wouldn’t connect at all. But there was one stored in the R8000 and using that one, I finally get the proper speed.
As for the connection to our neighbours, we’ll have to see how it works over the next few days.
I appreciate your response and that certainly would be the proper way to go, no doubt. To clarify through it’s actually just our neighbour using our internet for household purposes and this setup has worked flawlessly with the R8000 for the past 7 years. I even checked the speed the were getting from the R8000 over the weekend and at 150ft distance, the full 50mbps down and 10 up came through without a problem.
Picked up a new RAXE300 yesterday and waisted an entire day to get it to work properly. It seems to throttle the internet to a fifth of the speed our ISP provides. Hooked up the R8000 again, full speed. Unfortunately sometimes the R8000 drops the connections altogether, or I wouldn’t have looked for something new right now. Beyond disappointed in the new Nighthawk.
Spent hours chatting and on the phone with Netgear, so far no solution.
The issue is within 6ft from the router. Sigh. Tempted to find an unused old R8000 again.
Ok, I figured out the problem with the RAXE300. The MAC address for the internet connection was the problem. It wouldn’t let me use the default one, then it wouldn’t connect at all. But there was one stored in the R8000 and using that one, I finally get the proper speed.
As for the connection to our neighbours, we’ll have to see how it works over the next few days.