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Forum Discussion
Docjed60
Nov 14, 2021Aspirant
Router Reset
I have been having trouble with this router resetting continuously and it is new. I called support and they claim that my log showing A few dos attacks was the reason for it resetting. I believe that ...
Docjed60
Nov 14, 2021Aspirant
When the router loses connection it does A complete reset losing everything till it restarts. The log only shows one attack when the router goes out also that is A problem. I had to take it completely offline and put my older router back in just to be able to watch A movie and have not had any problems with it. I did not buy A router to be A beta tester, I want A working product
Razor512
Nov 15, 2021Prodigy
If possible, manually installing the latest firmware could help rule out any corruption, if it still happens, it is likely a manufacturing defect with the product. While they are very rare, all brands will encounter some manufacturing defects.
In cases like that, it would be best to do an RMA and get a replacement.
Beta testing is not really for hardware issues, as those are handled during the R&D and QA phase.