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GM_FFX's avatar
GM_FFX
Guide
Oct 27, 2020

Router with Extender - Devices disconnect as I move around the house from one zone to another

Hello, I've been having this issue since I purcahsed my RAX120 and the Extender EAX20. If I move from one zone to another my laptop, or phone or ipad still show theyre connected to the network but they can't go onliine. I have to turn off the wifi on my devices to reconnect.

 

My guess is that if I'm using my laptop and it's currently connected to the router and then I move closer to the extender the extender won't connect to the internet, I still have a valid IP.

 

Anyone else with this issue? 

14 Replies

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  • Newfiedrool's avatar
    Newfiedrool
    Virtuoso
    Oct 28, 2020

    I've had this happen with my 120 and using the EX8000. Only really happened a few times but can I ask if you are using smart connect?

     

    • GM_FFX's avatar
      GM_FFX
      Guide
      Oct 28, 2020

      Thanks, no I configured it manually. I used to have 2 Apple Time Capsules (1 main and 1 as externder) that I used for 12 years and never had 1 issue. 

      • Newfiedrool's avatar
        Newfiedrool
        Virtuoso
        Oct 28, 2020

        Ah same here, tc and extreme :)

         

        try DHCP reservation, that might help, I never tried it but just chatting to a friend who feels it's worth a go.