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Jdn247's avatar
Jdn247
Aspirant
Feb 21, 2024

Router

Why won’t set up recognize Ethernet cable connection?

3 Replies

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    • Jdn247's avatar
      Jdn247
      Aspirant
      Feb 21, 2024
      AX5400. Simple cable connection verified but last step on app set up locks me out
      • michaelkenward's avatar
        michaelkenward
        Guru
        Feb 21, 2024
        Jdn247 wrote:
        AX5400.

         

        AX5400 is not a unique Netgear model number. Many devices come with the AC/AX tag, but it is essentially a label that Netgear, and others, attach to hardware to describe wifi speeds.

         

        Look at the label on the device for the Model Number. And, if there is one, include the "V" bit to show the hardware version. If there is no V number, then you have V1.

         

        Manuals are always a good place to start.

        Visit the support pages:

        Support | NETGEAR

        Feed in your model number and check the documentation for your hardware.

        That page will also have any software, firmware and drivers for your device, if they exist.

        Begin with the Quick Start/Installation Guide.