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Rk1920's avatar
Rk1920
Follower
Mar 12, 2020

RS400 Stops serving DNS queries

I have an RS400, typical settings Internet using DHCP from my ISP, using default DNS servers from ISP

About every week or so, the router stops serving DNS queries and everything connected to my network then has "No internet connection"

 

I know its DNS because I can traceroute out on Kali linux and return the route to both Google and Cloudflare DNS servers plus I can retrieve pages by using their Direct  IP address.   I also noticed that during the time it is having difficulty, there is a high latency in connection responses. (12s - 24s)

 

I reboot the router, and everything goes back to normal, serving DNS requests and internet pages with a normal latency (23ms - 43ms)

 

Yes, the firmware is up to date as well.