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Forum Discussion
Tatsu91
Apr 28, 2024Aspirant
RX6700AX PS5 issues.
I have the RX6700AX and i am having issues with the PS5 it can connect to the internet but it fails to connect to PSN and says Sign in failed. issues occurs no matter what band i use. I have trie...
FURRYe38
Apr 28, 2024Guru
Sounds like something to contact Sony support about.
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
- Tatsu91Apr 28, 2024Aspirant
The Router has actually been power cycled 3 times one of those being a factory reset. Unfortunately it is just an ethernet in the wall with no actual modem. But i did reach out to the ISP and they did reset their end of things.
i then did a full reset like that by shutting everything off this morning after their end was reset which is what allowed to it to connect a few hours later for 30 minutes. Thing is the console does detect a connection if i am in youtube when i switch from the wifi shared hotspot to the router i can still play videos and it will load pages slowly.
i can also download games with no issues.
- FURRYe38Apr 28, 2024Guru
Sounds like something to contact Sony support about.
- Tatsu91Apr 28, 2024Aspirant
Actually did that and they literally just had me do everything i have already done the only new thing they had me do was add the playstations ip to ip reservation and add that IP to the DMZ. which sadly did not do anything.