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Forum Discussion
Tatsu91
Apr 28, 2024Aspirant
RX6700AX PS5 issues.
I have the RX6700AX and i am having issues with the PS5 it can connect to the internet but it fails to connect to PSN and says Sign in failed. issues occurs no matter what band i use. I have trie...
FURRYe38
Apr 28, 2024Guru - Experienced User
Sounds like something to contact Sony support about.
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Tatsu91
Apr 28, 2024Aspirant
The Router has actually been power cycled 3 times one of those being a factory reset. Unfortunately it is just an ethernet in the wall with no actual modem. But i did reach out to the ISP and they did reset their end of things.
i then did a full reset like that by shutting everything off this morning after their end was reset which is what allowed to it to connect a few hours later for 30 minutes. Thing is the console does detect a connection if i am in youtube when i switch from the wifi shared hotspot to the router i can still play videos and it will load pages slowly.
i can also download games with no issues.