NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

anakat's avatar
anakat
Follower
Oct 25, 2020

RXA35 - factory reset

My Router has by itself suddenly reset it self to factory settings. It shows NETGEARXX in the WIFI list. 

 

But now when I am using Nighthawk APP to add a new device, it is not accepting the default password = password. 

 

I have reset the router again and again to factory settings. But it does not get reset to default password and I am not able to set the new router again.

 

Recovery is not an option as i am willing to reset it to factory but the default password is not working

 

Any help will be really appreciated. 

1 Reply

  • When you reset, did you push and hold reset for 7-15 seconds until the lights flashed? 

    default login: admin

    default password: password

    all lower case

     

    you can also try a different browser/pc.