Same thing here with rax50v2. Tried multiple browsers, multiple devices.

citiot
Tutor
Jan 26, 2024
I chatted with support. They said that log fills up and causes issue. I had to reset the device to factory.. ug. That fixed it.

This time, I will save a backup configuration file so I can put back all the settings like wifi, dns, port fowarding.
- carloslijeron
  Tutor
  Feb 07, 2024
  NETGEAR should enable clearing the cache from the mobile app. I am able to access the router via the mobile app, but not via the web interface. I'm so pissed about not having access to it and thinking that I don't have a backup of all the configuration. I can't believe this is happening in 2024 where a seemingly good router would block my own access because the log cache is full. Unbelievable.
  - michaelkenward
    Guru - Experienced User
    Feb 07, 2024
    carloslijeron wrote:
    
    I am able to access the router via the mobile app, but not via the web interface.
    
    Why not? Have you tried fixing it?
    
    You have joined in on an existing conversation that may or may not have anything to do with your problems.
    
    There is also a good chance that the official support team is busily monitoring new conversations and may miss your addition to this one.
    
    If you do want help with your problem, check previous stuff that may be related then start your own discussion.
    
    If you do decide to ask a question, you should provide more details and your own version of the information that the forum suggests that you provide. For example, as this is a router, it helps to know what modem you are using and the various things that you have tried to fix the problem.
    
    Seems to be related to this posting. Yet an other hijacked conversation:
    
    Re: unable to login to the web interface of my Nig... - NETGEAR Communities

Forum Discussion

Same thing here with rax50v2. Tried multiple browsers, multiple devices.