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Forum Discussion
security questions
Hello,I'm trying to change user name and password but can't remember answers to security questions. What to do? Thank you.
If you didn't setup the security questions, it still asks them but there isn't a right answer.
It creates a bit of confusion.
so if you don't know the answers or didn't set them up, to get back in, you'd need to factory reset and reinstall.
Push and hold reset for 7-15 seconds while its powered on. That'll reset it. then follow the install guide.
Thank you,it's a daunting task.