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Forum Discussion
Titan21630
Aug 22, 2020Aspirant
serial number is already registered
Hi everybody, I would like to attaching my router to my new netgear account but it looks like already registered. i have the followingmessage :/ This serial number is already registered to an...
jcax
Aug 23, 2020Star
Guessing perhaps you bought the device used? Perhaps through Amazon or another channel? The original purchaser registered the device. Netgear will change the registration. Just may take a few days. FYI, the warranty only applies to the original purchaser.
The above happened to me. I returned my "used" device, shopped around a bit, and purchased a new one at about the same price.
- Titan21630Aug 23, 2020AspirantThank you your feedback,
iam waiting for the support and i will see what happening...
About the warranty next time i will follow your "recepiet" and iam buying a new one, i didnt know that warranty thing..
Thanks again