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Forum Discussion

Shariny's avatar
Shariny
Aspirant
Oct 04, 2020

Signal

we have netgear rax45 router. It seems sometimes that the signal gets weak while my son is playing on his xbox and streaming on his computer. Why does this happen?

1 Reply

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Oct 09, 2020

    Hi Shariny,

     

    If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below. 

     

    https://www.netgear.com/support/contact.aspx

     

    Christian