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Forum Discussion
Slow ping speeds after firmware upgrade
I was using firmware V1.0.11.94_2.0.44 when I would ping from laptop to. router using wifi I would get ping speeds around 1-2ms which is in line with what is expected on wifi. When ping the RAXE500 r...
Are you pinging from a ethernet connected PC connected directly to the back of the RAXE or is the PC connected to the host router pinging to the RAXE in AP Mode?
Are seeing problems with the later version of FW loaded or just the pings are higher is all from the older version of FW?
Best to let NG support know about what your seeing or this might not get fixed. NG developers don't hang out here in these forums:
https://my.netgear.com/support/contact.aspx
https://www.netgear.com/support/contact.aspx
Then clicking on "Get answers about NETGEAR products before I buy" then clicking on "Networking for Home" then "Chat with us".
I am seeing the increased ping times on the newer FW using both wired PC directly to RAXE500 and also when my laptop is connected to the RAXE500 Wi-Fi in 5ghz mode. I am not connecting to the Fios router to run these ping tests at all. And like is said all works fine on the old FW the last 2 versions both have this problem. I don’t see any other problems other than the increased ping times on the newer FWs.
Something to submit a support ticket to NG and let them know then.