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Forum Discussion
EvinDtv
Aug 10, 2019Aspirant
Slow speeds over wifi
Set up my router with my gigabit connection. Using the nighthawk app I get 820 Mbps down and 600 Mbps up. When connecting via eithernet I only see 600/200 Mbps and using wifi I get 30/5 Mbps. I have ...
EvinDtv
Aug 12, 2019Aspirant
Router Firmware Version V1.0.1.90
plemans
Aug 12, 2019Guru - Experienced User
did you factory reset after updating firmware? Always make sure to update over a hardwired connection and to factory reset it afterwwards.
If you haven't, try this. I've found it helpful with the RAX line.
- EvinDtvAug 12, 2019Aspirant
Yes, after updating it I performed a factory reset. I also just tried again to turn off QoS and it limits both wifi bands to 54Mbps. I'm not sure what is wrong with this router but have seen many posts about similar issues and slow speeds. Is there any known firmware issues or a specific one I should try rather than the newest available?
- plemansAug 13, 2019Guru - Experienced User
the only other thing I'd try would be to downgrade the firmware to an earlier version to see if it is a bug.
If that doesn't work, I'd see about either going through support (free 90 days support) or doing an RMA for it.