NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
cybot
Oct 25, 2022Luminary
slower than expected readyshare upload speeds
I just replaced my 5 year old R8000P router with a new RAXE500. it seems to be working wonderfully, except for one minor glaring issue. I hooked up an external USB 3.0 HDD to use as a backup drive fo...
- Oct 29, 2022
It may be worth going back to the most basic aspect of the issue. You stated that the backups to the USB storage connected to the router was just as slow as the WAN connection.
If that is the case, then a better test to do first, is to use windows file explorer and type in \\your router's IP address
For example, my RAXE500 is using 192.168.1.1, thus to access the USB storage, I would use \\192.168.1.1
After connecting to it, attempt to copy a single large file to the storage (a file that is 1+GB should be fine).
Examine how fast the speeds go.
The RAXE500 using a USB 3 drive formatted as NTFS, will read and write at 145-147MB/s when you are connected to the 2.5GbE port, and fully saturate a gigabit Ethernet connection for reads and writes when using a 1GbE port (at around 115-117MB/s).
Different partition types can cause issues, as well as misaligned partition table (improper sector alignment), as that can significantly increase the number of IO operations needed to complete a transfer.
All consumer routers struggle with tasks requiring a high IOPS, as smb is not well suited for such tasks, that is why when you copy a large number of tiny files, it will slow to around 1MB/s or less, where the same transfer will be faster on a slower device such as a raspberry pi doing a file copy from 1 USB drive to another on the same device.
Some backup software can also cause slow speeds depending on how they manage manage backups. for example, if it constantly updates a log file on the backup location while also individually copying tiny files, then it will be even slower than normal.
If the fie transfer using windows explorer is fast while the backup software is slow, then it would mean that backup software needs to be reconfigured to better work with the smb share.
As for speeds changing when you disconnect the modem, are you using any VPN software? also are you using and QOS software on your PC, Some systems as well as some motherboards will come with rather annoying software packages that will include QOS software that can lead to issues with network shares. Some VPN applications can also cause weirdness with local connections, especially if the split tunnel is buggy.
michaelkenward
Oct 26, 2022Guru - Experienced User
cybot wrote:
While my modem is plugged into the modem, I am seeing network speeds equivalent to that of my Internet download/upload speeds i.e. 10 Mbps down, 1Mbps up. Without the modem plugged in, I see speeds to the drive as 30Mbps and higher. is this normal?
Something went wrong in there – "modem is plugged into the modem"?
What is this "modem"?
Are both these routers on the network at the same time?
- cybotOct 26, 2022Luminary
sorry, that was a mistype. it should have read "while the modem is plugged into the router......"
the modem is a nexuslink 5630U, the wireless router portion of the modem is disabled on the device. provided and managed by my ISP. My other router a Netgear R8000P has been retired because it started to fail. I do have yet another router, also retired, but it is no longer able to be listed here. It is a Netgeear WNDR4500(V1)
- FURRYe38Oct 26, 2022Guru - Experienced User
Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended.
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem. https://kb.netgear.com/25891/DMZ-on-NETGEAR-routers
https://kb.netgear.com/24086/How-do-I-set-up-a-default-DMZ-server-on-my-Nighthawk-router
3. Or disable all wifi radios on the modem and connect the NG router to the modem, LAN to LAN configure AP mode on the NG router.- cybotOct 26, 2022Luminary
the modem's built in Wi-Fi and router functions have been disabled has been disabled as has the router function. the only thing aside from the connection to the router, is the innomedia digital phone box. also, there is no way for me to check the modem settings, as the ISP keeps the password secret, so they are able top remotely manage the modem settings, when needed.
- michaelkenwardOct 27, 2022Guru - Experienced User
cybot wrote:
the modem is a nexuslink 5630U, the wireless router portion of the modem is disabled on the device.
This does not disable the router features.
NL-5630u: 4-Port ADSL2+ Bonded Router - Comtrend
Looks like a strange ADSL box. Why do ISPs impose these things on customers? (Mine does too in the UK, with its own pike of junk.)
ReadySHARE is not one of the most capable ways of creating "fake" NAS. Were the USB speeds as expected with your various other routers?
- cybotOct 28, 2022Luminary
No it does not. This is not a double nat issue. i don't even know why you think it is or why you even mentioned the issue, which only serves to obfuscate my issue. the ISP tech that came to my home setup the modem correctly, with full knowledge that i would be adding my own router.