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Forum Discussion

Compumind's avatar
Apr 24, 2023
Solved

Strange. My router thinks that i'm in the UK when I am in the USA, why?

Hi there!   I have a RAXE500 Router.   All of my internet searches from multiple computers and even commercials in YouTube think that I am in the UK. Even when I type "Where Am I" in Google or ot...
  • Compumind's avatar
    Compumind
    Apr 24, 2023

    Good attempts!

     

    I found the answer after 2 hours of detailed detective work. The DNS settings looked fine...

     

    The MAC address in the RAXE500 (from my computer) must have been corrupted., even though it looked correct.

    I created a new MAC address and updated the router.

     

    After that, I shutdown the router,  Arris TM1602 cable modem and the computer.

    I then proceeded to initialize the cable modem and after that, the router.

    Finally, the computer was rebooted and the new IP verified with the corrected  location.

     

    My ISP is still on IPv4.

     

    IMHO, I think that the Arris was confused with the old MAC address. Everything is perfect now.

     

    Very strange issue!

    Thanks for your help.

     

    😁