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Forum Discussion
Compumind
Apr 24, 2023Tutor
Strange. My router thinks that i'm in the UK when I am in the USA, why?
Hi there! I have a RAXE500 Router. All of my internet searches from multiple computers and even commercials in YouTube think that I am in the UK. Even when I type "Where Am I" in Google or ot...
- Apr 24, 2023
Good attempts!
I found the answer after 2 hours of detailed detective work. The DNS settings looked fine...
The MAC address in the RAXE500 (from my computer) must have been corrupted., even though it looked correct.
I created a new MAC address and updated the router.
After that, I shutdown the router, Arris TM1602 cable modem and the computer.
I then proceeded to initialize the cable modem and after that, the router.
Finally, the computer was rebooted and the new IP verified with the corrected location.
My ISP is still on IPv4.
IMHO, I think that the Arris was confused with the old MAC address. Everything is perfect now.
Very strange issue!
Thanks for your help.
😁
Compumind
Apr 24, 2023Tutor
Good attempts!
I found the answer after 2 hours of detailed detective work. The DNS settings looked fine...
The MAC address in the RAXE500 (from my computer) must have been corrupted., even though it looked correct.
I created a new MAC address and updated the router.
After that, I shutdown the router, Arris TM1602 cable modem and the computer.
I then proceeded to initialize the cable modem and after that, the router.
Finally, the computer was rebooted and the new IP verified with the corrected location.
My ISP is still on IPv4.
IMHO, I think that the Arris was confused with the old MAC address. Everything is perfect now.
Very strange issue!
Thanks for your help.
😁
michaelkenward
Apr 24, 2023Guru
Compumind wrote:
My ISP is still on IPv4.
Which one? BT, the backbone of most ISPs in the UK, implemented IPv6 some years ago.
But only newer Netgear routers can handle BT's implementation.
- CompumindApr 24, 2023Tutor
Hi.
My ISP is Altice USA.
Narrowing down the culprit, I think that Norton VPN was the actual cause as I connect to the UK for the BBC.
There must have been some latent interaction with that program, even though it was not manually enabled.
Certainly, a bug somewhere and not necessarily one for Netgear.
🙂
- michaelkenwardApr 24, 2023Guru
Compumind wrote:
Narrowing down the culprit, I think that Norton VPN was the actual cause as I connect to the UK for the BBC.
Nice to know that somebody else benefits from the licence fee that I pay to the BBC every year.
- CompumindApr 24, 2023Tutor
Lol, mate -
Before moving to the USA, I paid my fair share.
Can't even get a Expat License and the VPN is so very random at working, almost painful.
When I come to the UK this year, I'll bang on BBC's HQ.
😅