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Sudden loss of WiFi, what is Bernie?
I have recently purchased a Nighthawk AX4200 modem. I had run the setup wizard and the internet/Wifi was works fine. Then for no reason at all, after 2 weeks the wifi drops off, and the connection ...
Hello Los
Make sure you are on the latest firmware as a fix was released for this issue.
Thanks
DarrenM
Hi,
The modem is setup for my parents house. There is no other house nearby.. and "Bernie" has full bars WiFi signal. So ita coming from the modem, and after the second time I left the "NETGEAR18" SSID in place...thats gone and replaced by Bernie.
I googled it an others have also experienced this problem. Apparently "Bernie" is a Netgear Wifi SSID from the factory??
The modem is setup for my parents house. There is no other house nearby.. and "Bernie" has full bars WiFi signal. So ita coming from the modem, and after the second time I left the "NETGEAR18" SSID in place...thats gone and replaced by Bernie.
I googled it an others have also experienced this problem. Apparently "Bernie" is a Netgear Wifi SSID from the factory??
I've had numerous modems/routers and not a single one of them have had bernie as a name. The standard name is netgear with some numbers afterwards.
And it could be next door and show full bars. Without actually logging into the router to check its ssid, its tough to prove its coming from yours unless you compare mac addresses with a wifi scanner.
and you still didn't say what your modem is or if you've changed the routers ssid/password and the login password to ensure no one one else is logging into it.
- Hi,
Sorry I did add it above, model it is RAX43.
And yes default SSID is NETGEAR18 which also gets wiped and replaced by Bernie for no apparent reason...
Quite a few users in this thread have the Bernie problem:
https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/RAX48-hacked/td-p/2046339What actual firmware version are you on? (not the latest)
The RAX is the router not the modem/gateway. What modem/gateway is it connected to?
If it truly is a default name, then you're not being hacked. You should be able to log in and change it back to what you want.
- NETGEAR NightHawk AX4200 AX5 5-Stream WiFi 6 Router (RAX43) is the model I have.
Even if I can login and change it. My issue is why is it changing on its own? I have set it up for my parents and its really inconveinient for them to muck have to change things around with it, I have to drive over to their house and fix it or make a new Wifi again.
I cant tell you now what firmware its on. But it was the latest when I reset it as I checked on the app.
For now I told them to plug back in the old ISP provided modem to get up and running until I am there next and can have a look.