NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Rodney007xx
Nov 07, 2021Aspirant
Sudden loss of WiFi, what is Bernie?
I have recently purchased a Nighthawk AX4200 modem. I had run the setup wizard and the internet/Wifi was works fine. Then for no reason at all, after 2 weeks the wifi drops off, and the connection ...
- Dec 09, 2021
Hello Los
Make sure you are on the latest firmware as a fix was released for this issue.
Thanks
DarrenM
michaelkenward
Nov 07, 2021Guru - Experienced User
plemans wrote:
Just curious as "Bernie" isn't a standard naming so I'm wondering if someone is getting access to your setup and changing the ssid/password.
Or it could be a completely different wifi SSID from somewhere else. The neighbours?
julieginger
Nov 22, 2021Aspirant
Not the neighbors! I have this exact same issue and live in a remote area where there are no other routers within range. How could So many people have their SSID's all renamed "Bernie_"" it Has to be a firmware flaw.
- Rodney007xxNov 23, 2021Aspirant
Agree however the issue happens now and people long time ago have the problem so yes its in the firmware but no its not a current firmware issue.
Its ongoing., luckily after some chat support through the app I was guided to adjust some modem settings and BERNIE has not been back for 2 weeks.