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kermitWyo's avatar
kermitWyo
Aspirant
Jun 17, 2019

Super slow wireless speeds - AX120....

My streaming has been off lately and I finally ran a few speedtests both hardwired to my ISP router and to my Nighthawk AX12... hardwired is @ 450MB down/25 up... wireless is @75MB down/20 up...

 

This router has me a bit stumped (or it is over my head). I didn't have any issues with my Netgear AC1900 - but it wouldn't work with my new modem required for the high speed connection.

 

I realize without any settings information it is damn hard to troubleshoot anything... just hoping for some obvious areas to check in the settings to see if something got changed that I wasn't aware of (it used to work great).

 

Thanks...

8 Replies

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Jun 18, 2019

    Hello kermitWyo - Would you mind providing us with the firmware version your router is currently on? 

     

    ~Christian 

    • kermitWyo's avatar
      kermitWyo
      Aspirant
      Jun 18, 2019

      Hi Christian,

       

      Sorry - I forgot to include that...

       

      v1.0.0.84

       

      I thought I was going to get it updated until the x.86 upgrade was pulled. I dont know if my router did something as a pre-update routine that stalled when the new firmware was pulled or what happend. I was getting a full 400MB - 445MB connection wirelessly...now I cant even break 100MB.

       

      thanks

      • Christian_R's avatar
        Christian_R
        NETGEAR Employee Retired
        Jun 19, 2019

        Hi kermitWyo, 

         

        Thanks for confirming. Could you provide more details on the device you're using to test your wireless speeds and if you've used other devices to run a speed test? Also have you tried disabling QoS to see if that helps? 

         

        ~Christian