NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Switching routers and can't log in to new router when connected to the Internet
I am switching routers. I am going from a XR500 to a RAx54v2. Everything is working fine when I use the Nighthawk app on my phone. But when I try to log into the new router when its connected to the ...
rbroz73 wrote:
If I disconnect the new router from the Internet I can log in with no issues using the IP address. I deleted cookies and such with ZERO success when the router is connected to the Internet.
What connects the router to the Internet?
If it is a modem-router/gateway the set up process may have detected that and adjusted the old or new router accordingly.
It may be a good idea to reset both the modem and the router when you set up the network. You should certainly follow the required set up routine.
- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it to connect.
- Turn on computers and rest of network.
Just another user with time on their hands.