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Forum Discussion
NICEGUY21
Sep 09, 2020Tutor
Tech Support Constantly Hangs-Up on me, No CALLBACKS, either
I have tried Numerous Times, to Reach-out to Customer Service/Tech support via the App. Every, Single, Time they Hung up on me.. Every. Even after waiting 30 - 45 minutes to Speak to someone. Sometim...
plemans
Sep 09, 2020Guru - Experienced User
How are you going through support? To contact support you click on "mynetgear" at the top, register an account and then device. From there you contact support.
Also, keep in mind that support is only free for the first 90 days of purchase on new devices.
But there is the option of the community on here. We're happy to help with problems/questions.