[Time synchronized with NTP server] RAX80 Router disconnects me from the internet from time to time

Unfortunately, this is a widespread problem with the RAX80 and one that has been going on for a long time. There are several threads on the issue and there has been no acknowledgment from Netgear. I suspect they are not acknowledging the issue because it is a hardware problem that cannot be resolved through firmware. 

If you are in your return window, that consider another product. I know this is not particularly helpful, but there is not much you can do absent placing a different router in front of the RAX80 and using the RAX80 solely for Wi-Fi.

If you keep hounding Netgear, please keep us unformed.  

Wanted to provide an update for those who have been having momentary discoonnect issues corresponding to the "Time Synrocization".

I have had this issue for two years now and have made multiple calls to customer support.  The cases were closed with no resolution.

Well, I opened a case in October 2021 and have been following up with the online ticket this time along with phone calls and responses to NETGEAR customer support emails.

My case was escalated to Level 2 support and then engineering.

I was provided with a "Beta" firmware update.  I have not experienced any intermitent diisconnects on wired/wireless devices.  Unfortunately, my download speed has dropped from 900 Mbps to about 70 MBps after downloading the "Beta" firmware.  Once engineering is satisfied that the disconnect issue has been resolved, they will address the speed issue introduced by the Beta firmware.

I am hopeful that the disconnect/speed issue will be addressed and included in future firmware updates.  This has taken a lot of time and effort to resolve. (Phone calls, emails, debug log recording/forwading, resets, etc.) Probably should have purchased a different router, but it was the principle of the matter for me.