NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Trouble with Google Home Speakers on a Nighthawk AX12 RAX 120
I live in an old, brick house, which makes setting up a decent WiFi network reeeeally tough. I recently purchased an AX12 RAX120 as it is widely regarded as having amazing range. Everything works r...
What modem/gateway is it connected to?
What firmware is on it?
have you tried changing the wifi channels?
Thanks for the response! ❤️
Here is the info you seek...
Modem: Hitron CGNV4 Router
Firmware: V1.2.3.28
Wi-fi Channels: I disabled auto-switching and looked at all the channels active in the area, then selected empty ones with space either side. Currently on 9 for 2.4GHz and 48 for 5GHz.
that hiltron is a modem/router combo device and can put you in a double nat. Some smart home devices struggle with a double nat.
A double nat happens when you cascade more than 1 router.
https://kb.netgear.com/30186/What-is-Double-NAT
Fixes? There’s 3 options but only use 1.
1. Put the modem/gateway in modem only/pass through mode. This disables its routing functions.
2. Leave the modem/gateway in router mode but put the Netgears IP address into its DMZ. This forwards the data to the netgear. You can either leave the modem/gateway’s wireless enabled or disabled. Just make sure its using a different wifi channel to prevent interference
3. Put the Netgear into access point mode. This disables its routing functions. Wifi/ethernet still works but it does disable some features.
https://kb.netgear.com/26765/Which-features-are-disabled-on-my-NETGEAR-router-when-it-is-set-to-AP-ModeThanks!
So...
Option 1
I looked at my modem's settings and there is no option to change its mode, as I have a Virgin Business account with static IPs, which apparently disables this functionality. So no dice there.
Option 2
I checked the DMZ settings on the modem and it is pointing to my first external static IP, which has the same MAC address as my router, so I am assuming that is already done? Does that sound about right?
Option 3
If I tried that, given that it looks like Option 2 is already active, would it break anything? Is it worth a go? I am using port forwarding on the router for home automation, so this would essentially disable that for me. 😞
Thanks,
Danunsure about the settings in the modem as you'd need to contact your isp about them. but if you put the netgear in access point mode, it leaves the hilton controlling the forwarding