Troubles connecting different devices with AX5200 WiFi Router (RAX48)

Question

Couple of months ago I purchased the 6-Stream AX5200 (RAX48) router

I didn't have any issues setting up the router and all my devices, but the troubles came after a couple of days.

On my devices (laptop, smart bulb, Google home speaker) the connection got lost and the only way I can make them work again was to reset and connect them like the first time.

I tought it was something with Bitdefender (it came with a trial), then I disabled it but the issue persist.

Is there any setting that I need to change to avoid this?

Thanks

Christian_R · Answer

Hello Velo24,

&nbsp;

If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.&nbsp;

&nbsp;

https://www.netgear.com/support/contact.aspx

&nbsp;

Christian&nbsp;

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Troubles connecting different devices with AX5200 WiFi Router (RAX48)

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