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Forum Discussion

MightyMouse423's avatar
MightyMouse423
Follower
Aug 16, 2020

Unable to change SSID and password

Hi, I am currently trying to change my SSID and password on my AX4 router but every time I try to apply the settings, it shows the loading bar as if it is going to chnage just to load and show the ol...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Aug 21, 2020

Hi MightMouse423,

 

May you revert back to the previous firmware version and let us know if your issue persists.

 

Christian 

  • khlee's avatar
    khlee
    Aspirant
    Aug 22, 2020
    i cant change time zone, my ssid, password..
    everytime i changed, click apply, processing bar moving, after finished, nothing happened..
  • khlee's avatar
    khlee
    Aspirant
    Aug 22, 2020
    what is the previous firmware, where to download
      • Solopsist's avatar
        Solopsist
        Aspirant
        Oct 18, 2020

        I just bought a refurbished RAX40, in anticipation of easy install and improved performance over my older NetGear router, which is now experiencing periodic drop-outs.  At any rate, I too was afflicted with the dreaded inability to save configuration changes regardless of which browser I was using (Chrome, Firefox, Edge, Android browser).  They all failed. I tried the android app first, and it got stuck in the saving configuration loop that was unending (assuming due to the Firmware).  I was getting ready to have a lenghty conversation with Tech Support, when I ran across this article, and Rolled the Firmware back from RAX40-V1.0.3.80_1.0.1 (that it came with) to RAX40-V1.0.3.64_1.0.1 (the previous version).  per the instructions in the previous post.  This worked fine, and I can now save configuration changes.

        Fix your buggy firmware, and for pitty's sake, test it before pushing it to the community.  This is no way to retain loyal customers.