NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

hwyman11's avatar
hwyman11
Aspirant
Aug 01, 2020

Unable to connect to 2.4ghz wifi

After updating to RAX firmware ver 1.0.3.98 I was unable to connect 2 devices to the 2.4 wifi network. I only have 5 devices connected to the 2.4 network. 2 printers and 3 secuity cameras. I also tri...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Aug 06, 2020

Hello hwyman11, 

 

May you perform a factory reset on the router and run through the setup assistant again. 


Christian 

  • hwyman11's avatar
    hwyman11
    Aspirant
    Aug 15, 2020

    Resetting did not work. Rolled back to ver.1.0.2.76 and I am able to connect the deivces to the 2.4ghz. network. I beleive it has to do with the firmware. I even tried disabling AX but that di not help.