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DDwag's avatar
DDwag
Follower
Jul 23, 2021

Unable to Factory Reset RAX50

I'm unable to reset my RAX50 to factory default settings. 

 

After all my devices being booted from the network (but still being able to see the SSID, just not being able to connect), I did a standard power cycle on my router. When it turned back on only the power light came on and stayed solid white. I tried doing a factory reset and nothing happened. I also tried the 30-30-30 reset and still just a solid white power light and nothing else. I've tried connecting my PC to the router through ethernet and updating the firmware through TFTP and am unable to get a connection to the router. 

 

I'm unsure what I can do at this point, any help would be greatly appreciated.

1 Reply

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  • antinode's avatar
    antinode
    Guru
    Jul 23, 2021

    > [...] I've tried connecting my PC to the router through ethernet and
    > updating the firmware through TFTP and am unable to get a connection to
    > the router.

     

       "unable" is not a useful problem description.  It does not say what
    you did.  It does not say what happened when you did it.  As usual,
    showing actual actions (commands) with their actual results (error
    messages, LED indicators, ...) can be more helpful than vague
    descriptions or interpretations.

     

       The TFTP recovery scheme is a multi-step procedure which offers
    multiple opportunities for user input, hence user error.  By itself,
    saying that you "tried" it doesn't say much.  See "As usual, [...]",
    above.  Especially when using a command-line program, copy+paste is your
    friend.

     

       Otherwise, exploit the warranty?