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Forum Discussion
arodewald
Dec 26, 2021Aspirant
Unable to save port forwarding changes
Hello, I am trying to add a custom port forwarding service. Nothing happens when I click on Apply. The Apply button becomes disabled, but nothing will be changed. If I wait, nothing will happen and ...
FURRYe38
Dec 27, 2021Guru - Experienced User
Has a factory reset and setup from scratch been performed since last FW update?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
arodewald
Dec 31, 2021Aspirant
I've been trying to make this work the past few days, and I'm starting to wonder if this is a firmware bug. It seems to me that it is just taking an extremely long time to save or apply my changes, and the router logs out before it's done. It also seems that the wider the port range, the longer this delay is. I was able to successfully add a port forwarding rule with a range of 800 ports (20-1000). But anything past that I can't add. The Switch instructions say to use a port range of 1-65535.
Things I've tried:
-Talking to my ISP
-Factory Reset
-Downgrading my firmware
-Staying active in the router for over an hour hoping the settings would apply
I'm really at a loss of what else to do, so I'd appreciate any help!