NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Upgrade from Orbi to AX12
Just purchased a AX series router. I was using a Orbi system (actually went back to until this is solved). I set-up but my FireCube cannot see the 5G network. I have tried a lot of different set-ups...
Amazon isn't the best at updating specs. A couple things you could try.
1. Disable AX. Its great for future proofing but only the S10 and 2x wireless cards support ax right now.
2. Disable/set your speeds down so you're not using 160hz wide channels. many devices don't support this and it can cause issues as it utilizes the dfs spectrum.
I have a rax200 and a fire cube and was able to connect it. Playing with settings and making sure your firmware is current can be key when dealing with draft AX devices. Its the cost we pay for buying devices for a specification that isn't nailed down yet.
What firmware are you on?