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Forum Discussion
dave9398
Feb 05, 2025Aspirant
Upgrading past firmware v1.0.12.120 for RAX 50
A question for the community, I had extreme issues with upgrading my firmware to v1.0.12.120 several years ago. This caused me to have to reset my router and do a lot of manual configuration every ti...
dave9398
Nov 11, 2025Aspirant
So I finally updated to the latest firmware release (V1.0.17.142_2.0.100) several weeks ago and now I am seeing the same problem as before where the wifi through the WAN will suddenly stop working. I can still log into the router admin screen and a reboot fixes the issue but before I updated this had been rock solid for the past 2 years without needing a restart unless I made a change or my ISP did. It appears as though non http/https traffic is still working since the IOT devices that I have connected seem to work. I also am able to see that the WAN connection still looks available, I was able to go out and check if the firmware was up to date from the router. However, I cannot get to any web sites or ping any internet sites like google or yahoo when this happens and nothing that uses wifi works. I tried looking at the logs in the web interface but they do not seem to show anything but access to the admin portal or denial of service messages when this happens. Are there different ways that I can troubleshoot this?
FURRYe38
Nov 12, 2025Guru - Experienced User
Is protection engine enabled on the router?
Is IPv6 enabled on the router?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?