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Forum Discussion

evnpresson's avatar
evnpresson
Aspirant
Jan 28, 2020

Uploads Causing RAX120 to drop connection

Hello,   I am seeing a problem where whenever I am uploading a high volumn data to the AX12 router, my device loses connection. This has happened with my mobile device when I'm running multiple spe...
ajab561's avatar
ajab561
Aspirant
Feb 01, 2020

I'm experiencing the same issue on the RAX120.  Intense uploads over Wi-Fi cause other devices on the network to disconnect.  My iPhone 11 Pro (Wi-Fi 6) was uploading a large 4K video to iCloud on the 5Ghz band, and it caused my home security system to drop connection on the 2.4Ghz band.  The issue is reproducable; it happens every time when uploading something large continuously.  I'm not sure if it's just uploads or just intense bandwidth in general, but large uploads definitely cause the router to drop other clients for some reason.  Running latest firmware 1.0.1.114.

 

-Andrew

  • evnpresson's avatar
    evnpresson
    Aspirant
    Feb 06, 2020
    I changed the channel for the 5Ghz to 36 from 120 something, changed the mode to HT160, and changed the security to WPA2+WPA3. Since I made the changes, i haven't had any more issues. I'm not sure which change was the solution.