UPnP broken in Netgear RAXE500 on firmware 1.2.13.100, works on 1.0.12.96

Question

Hello, Netgear community,
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Problem: UPnP is not working as expected
Temp Solution: Reverting to firmware version&nbsp;1.0.12.96
OS: Windows 11, Android
Router: Netgear Nighthawk RAXE500
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As the title suggests, there seems to be a problem with the ongoing firmware at the time of writing this, which is version 1.12.13.100.
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The firmware has difficulty forwarding ports using the UPnP protocol with Windows apps and Android. I'm not sure if this has already been reported.
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I had to revert to firmware version 1.0.12.96 to get the UPnP working.
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I'll attach some screenshots for your reference below:
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The image below is when using the firmware version 1.12.13.100 (Port Blocked)

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The images below are when using the firmware version 1.0.12.96&nbsp;&nbsp;(Port Opened)

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I'm glad that such issues can be forwarded using this platform.&nbsp;
https://www.reddit.com/r/NETGEAR/comments/1b3pwa1/upnp_broken_in_netgear_raxe500_on_firmware/

FURRYe38 · Answer

Had a factory reset and setup from scratch been performed to check this?&nbsp;
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FURRYe38 · Answer

I'd open up a support ticket and let NG support know about this then:
https://my.netgear.com/support/contact.aspxhttps://www.netgear.com/support/contact.aspxThen clicking on "Get answers about NETGEAR products before I buy" then clicking on "Networking for Home" then "Chat with us".

sachb · Answer

Yes, before reverting to the previous version of the firmware, I performed a reset using the button on the router just to check if it wasn't some glitch.

Forum Discussion

UPnP broken in Netgear RAXE500 on firmware 1.2.13.100, works on 1.0.12.96

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