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Forum Discussion
Stocktontakos
Dec 07, 2023Follower
Upnp issues
I just recently switched my internet provider to connext fiber. Everything in my house is working fine but when my son tries to use his Xbox it’s getting a upnp not available and throwing strict NAT ...
FURRYe38
Dec 07, 2023Guru
Something to contact your ISP about.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
Has a power off for 1 minute then back ON with the ISP ONT and router been performed?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on ONT. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.