NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

brntt's avatar
brntt
Follower
Nov 05, 2023

User networks (2.4 and 5G) disappeared on Nighthawk CAX80 Cable Modem.

Hello everybody.

 

This situation totally sucks. I have tried to restore them but they really appear to be gone. I have really wanted to avoid a factory reset - Is that going to be my only option? (I guess I could melt the thing in my microwave - what do you think?)

 

Thanks for any advice you may be able to offer...

1 Reply


  • brntt wrote:

    Hello everybody.

     

    This situation totally sucks. I have tried to restore them but they really appear to be gone. I have really wanted to avoid a factory reset - Is that going to be my only option? (I guess I could melt the thing in my microwave - what do you think?)

     

    Thanks for any advice you may be able to offer...


    Check to see if the Wi-Fi on/off button on the front panel was accidentally turned off.  See attached.

     

    If the radios have been turned off, a firmware default (factory) reset would not have turned them back on.