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franlewandoski's avatar
franlewandoski
Aspirant
Aug 31, 2020

Using Nighthawk RAX45 with Fios -- it doesn't connect to internet

Hello, I just purchased the Nighthawk RAX45 at Costco to use with my Fios account. The nighthawk will not connect to the internet. Can you advise?

1 Reply

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Sep 04, 2020

    Hi franlewandoski,

     

    If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below. 

     

    http://www.netgear.com/support/contact.aspx

     

    Christian