VPN passthrough not working

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jericonst wrote:

mnhim001,

 

I reverted back to V1.0.12.96_2.0.45 and the VPN is now working properly...

 

You might want to give that a try before jumping through a bunch of hoops for Netgear support...

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mnhim001 

You do not have the same issue as jericonst.  However, his information was informative.

Back to the question, what device brand name and model number is upstream of your RAXE500?  Configuration of that device can block the RAXE500 from having access to the internet via OpenVPN.

For test purposes, you might want to revert back to the firmware version noted above.  If you do, be sure and turn off automatic firmware updates.  Also you should create a new set of configuration files with the old firmware.

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I think its an issue with port forwarding.  I opened up a port trying to setup WireGuard and that still didn't work.

 

I went to https://www.yougetsignal.com/tools/open-ports/ to check if my port was open and it shows closed.

 

 

Again...sorry I forgot to gather the information you needed on my Fiber hardware.

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Kitsap 

Reverting back to the previous firmware worked.  Thank you for helping me troubleshoot.

jericonst 

Thank you for your suggestion, it worked.

I am also experiencing the same issue (VPN Passthrough is not working). I can connect with errors to the VPN but I cannot browse any website. 

I opened the case# 48002888 in case this helps.

Absolutely. That was the only way to get the VPN Passthrough working. Going back to V1.0.12.96_2.0.45

NG needs to definitely do a better job with these releases.

FYI:

https://community.netgear.com/t5/Nighthawk-with-WiFi-6-AX-and/NOTICE-RAXE500-Firmware-Version-1-2-13-100-Released-DO-NOT-USE/m-p/2359186/highlight/true#M37419