NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
msvendsen
Apr 24, 2023Aspirant
WAN VLAN Tagging for Fiber ONT
Hello, I just had Brightspeed fiber installed this past week at my house. The install included them installing a Calix ONT in my house and then connecting their own router to that. The included router...
- Apr 26, 2023Thank you all, I didn't mention the c4000 at first and mentioned the calix ont because I wanted to connect the netgear directly to the ont using vlan tagging and was not going to use the c4000 at all, this shoud of worked but vlan wan tagging is not supported on the netgear. This forum helped me decide to use the netgear in ap mode, thank you!
michaelkenward
Apr 25, 2023Guru - Experienced User
msvendsen wrote:
The included router is not the best and I would much rather use my RAXE 300 router connected to the ONT instead.
Did you reset the RAXE300 after the ISP changed your Internet service?
You need to het it to forget any settings it picked up from the old Internet service.
In order to get this to work I need to set up a VLAN tag to the WAN, the tag needs to be set to 201.
Why? Is that something specified by the ISP to get your Internet to work?
msvendsen
Apr 25, 2023Aspirant
Thank you for the reply! I did actually factory reset the router before moving to the new internet service so there shouldn't be any memory from the old service.
My internet service is Brightspeed fiber which was formerly Centurylink Fiber in my area, they require a VLAN tag of 201 in order to connect directly to the ONT, I tried it without the tag and it still does not pull internet. They state that a 3rd party router can be used but it must support VLAN tagging on the WAN which I haven't been able to do. When looking in the provided router settings it has a VLAN tag applied to the WAN which is allowing the provided modem to work with the ONT, I need to be able to do this to the Netgear if at all possible. Thank you all so much for the support!
My internet service is Brightspeed fiber which was formerly Centurylink Fiber in my area, they require a VLAN tag of 201 in order to connect directly to the ONT, I tried it without the tag and it still does not pull internet. They state that a 3rd party router can be used but it must support VLAN tagging on the WAN which I haven't been able to do. When looking in the provided router settings it has a VLAN tag applied to the WAN which is allowing the provided modem to work with the ONT, I need to be able to do this to the Netgear if at all possible. Thank you all so much for the support!
- michaelkenwardApr 25, 2023Guru - Experienced User
msvendsen wrote:
They state that a 3rd party router can be used but it must support VLAN tagging on the WAN which I haven't been able to do.Does Brightspeed have a user group like this one? Then you could throw that issue at them. That name has not come uyp here before.
I suppose it is too much to ask the ISP for help in setting up routers to work on its network. They are generally technically ignorant and reluctant to help with third party hardware.
One way to get the RAXE300 to work on your network would be to put it into access point mode behind the ISP's router. That disables a lot of features, but at least the WiFi would work. You can also use the router's USB storage in AP mode.
Disabled Features on the Router when set to AP Mode | Answer | NETGEAR Support
- msvendsenApr 25, 2023AspirantThank you for the reply! Brightspeed acquired Centurylink fiber in my area so I may look at any centurylink user forums as the equipment is the same. The isp does not provide any support at all when using third party equipment unfortunately, other than telling me I have to set VLAN tagging to 201 on the WAN.
I hadn't thought of putting the router in AP mode, I may end up doing this if there is no way to setup WAN vlan tagging for this router.- michaelkenwardApr 25, 2023Guru - Experienced User
msvendsen wrote:
The isp does not provide any support at all when using third party equipment unfortunately, other than telling me I have to set VLAN tagging to 201 on the WAN.One good reason for signing up with someone else. The pity is that in many markets competition barely exists.
There's quite a lot of stuff here:
set VLAN tagging to 201 - Google Search