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Forum Discussion
Ricky_Bobby
Nov 28, 2023Follower
We are constantly having our RAX 200 drop in and out / buffering
We are constantly having our RAX 200 drop in and out / buffering; since we purchased the gear about 3 years ago. The App will drop all of our Extenders (4 each) from view and once we reset the router...
FURRYe38
Nov 28, 2023Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
Does this still happen with ALL Extenders turned OFF? How about testing just 1 extender?
What is the size of the home in Sq Feet?
What is the distances between the RAX router and these 4 extenders?
What is the brand and model of these extenders?
What channel configurations are currently set on the router?
Is Smart Connect enabled or disabled on the RAX router?