NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Weekly Reboot after firmware update
I have an RAX20 / AX1800 router that was working just fine until I updated the firmware. After that it started to need a weekly reboot. (I think someone introduced a memory leak). Second firmware u...
Has a factory reset and setup from scratch been performed since last FW update?
Netgear has set up a community forum specifically for the NightHawk RAX WiFi 6 Router products. Most of the people who watch that forum are more likely to have experience with NH router products and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/bd-p/en-home-routers-nighthawk-wifi-ax6
Please use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank you.
Has a factory reset and setup from scratch been performed since last FW update?
Netgear has set up a community forum specifically for the NightHawk RAX WiFi 6 Router products. Most of the people who watch that forum are more likely to have experience with NH router products and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/bd-p/en-home-routers-nighthawk-wifi-ax6
Please use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank you.
I did the factory reboot after dropping back to the older version. I saw your suggestion that the factory reset may address the issue, so I did the update again and this time it appears to have updated without introducing the annoying weekly reboot. The system has been running steadily for a month now so Thank You for suggesting the factory reset. It appears to addressed the issue.