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Forum Discussion
Brancy51
Jul 12, 2020Aspirant
When I use my Nighthawk app, it shows my router as "offline" connected locally". But I can search
When I use my Nighthawk app, it shows my router as "offline" connected locally". But I can search and use the web fine.
rondonnelly
Jul 13, 2020Aspirant
Does that have any bad effects to your device? I have the same problem but I still feel okay because everything seems normal
Brancy51
Jul 13, 2020Aspirant
I'm not sure what this issue impacts, but I'm having trouble with Hulu, Netflix and Amazon Prime. My guess is these services are confused by some change caused by the new router. I previously had an Optimum router. I think the issues with Hulu, Neflix and Amazon Prime will resolve by reinstalling the apps, unplugging the tv and waiting about a day. The problem is every time you have an issue, you have to wonder about the odd status on the router.
- plemansJul 13, 2020Guru - Experienced User
What firmware is on the router?
Are you using IPv4 or IPv6?
Have you tried a different dns provider? you can try googles at 8.8.8.8 or 8.8.4.4 or cloudfare at 1.1.1.1
are you using any parental controls?
Any other managed switches, routers connected on the network?