NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Nick7744
Jul 17, 2021Aspirant
Who do I contact. Customer support not helping
I need to contact someone higher up than customer service. I have been trying for 3 months to get my returned product back. They are giving me a MAJOR run around. I need someone that can make a de...
Christian_R
Jul 19, 2021NETGEAR Employee Retired
Nick7744 - Can you send me a private message with your email, phone, and preferred contact time (including time zone).
SteveBuckley - For NETGEAR store order inquiries, you may refer to the article below.
https://kb.netgear.com/000061042/Who-can-I-contact-for-questions-about-my-NETGEAR-Store-order
Regards,
Christian
- Nick7744Jul 24, 2021AspirantI’m DONE!!!
NETGEAR can keep my satellites because of 4 months of frustration trying to get my items back I bought a “NON NETGEAR” set of router with satellites. I will NEVER buy a NETGEAR product again!!!!
Good riddance.