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Forum Discussion
Evans6
Dec 01, 2019Follower
why does my connection keep dropping on my Xbox?
I recently bought and hooked up the Nighthawk AX3000. After using it I was happy with the speeds and quick connections but within minutes of using it on my Xbox One I noticed that I disconnected. I went back into setting and reconnected but after another few minutes it disconnected again. Why is it doing this and how can I fix it?
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A couple questions.
1. What model number is it? AX3000 is a speed, not a model.
2. What firmware is on it?
3 How are you connecting the xbox to the router? 2.4ghz, 5ghz, wired?
4. Are you using smart connect?
5. How far from the router is the xbox?
6. What is your house materials?
7. Modem your connecting with?