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Forum Discussion
BigshotMD
Sep 26, 2022Aspirant
Why is there no manual override for Smart Connect?
Model = RAX 120 Firmware = 1.2.8.40 I have noticed one of my IoT devices (Actron Air Que system) WiFi has been dropping out when having Smart Connect enabled. This is fixed when I disable Smart...
plemans
Sep 26, 2022Guru - Experienced User
Smart connect doesn't actually move them between bands. Its the actual device that chooses to switch between 2.4ghz and 5ghz.
Smart connect just allows the smart roaming/band steering to be available. If you're device is struggling with it, its more a device specific than router specific issue
BigshotMD
Sep 26, 2022Aspirant
Thanks so much for input.
Perhaps it may be the IoT device. But I find that when I disable smart connect and configure my 2.4G and 5G with same SSID/password, the IoT device is solid without any drop outs.
I find that there are more wireless devices are connected to the 5G band when smart connect is enabled, which is probably more preferable. I'm not really sure why this is the case if the router is not moving the devices between bands. Maybe the individual devices are able to roam between bands easier?