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Forum Discussion
liujinming
Mar 04, 2021Follower
Why my RAX35 offline from internet everyday
Hello all. I have a Netgear router RAX35 and it always offline from internet every day. I have to reboot the router and reset internet. The hardware version is RAX35v2 and firmware version is V1.0.2....
Christian_R
Mar 05, 2021NETGEAR Employee Retired
Hello liujinming,
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
https://www.netgear.com/support/contact.aspx
Christian